At Totedora, we prioritize payment security, transparency, and a smooth checkout experience. This Payment Policy explains how payments are processed on our website and what customers can expect when completing a transaction. By placing an order, you agree to the terms outlined below.
Secure Transactions
All payments made on Totedora.shop are processed through secure and encrypted connections. We use industry-standard security technologies to protect payment information shared during checkout.
Encrypted transactions help reduce the risk of unauthorized access while your payment data is transmitted between your device and the payment processor.
PCI Compliance
All transactions are processed via PayPal’s secure platform. Totedora does not have access to or store any sensitive financial information.
Secure Payments & Wallets
We offer reliable and trusted payment options to ensure a convenient checkout experience. Available payment methods are displayed clearly during checkout.
Payment Gateways
All payments on Totedora.shop are handled through secure, third-party payment gateways that specialize in encrypted digital transactions.
These gateways manage:
- Payment authorization
- Transaction processing
- Fraud monitoring
This helps ensure a safe and reliable checkout process.
Accepted Payment Methods
Totedora exclusively accepts payments through PayPal. PayPal allows you to complete your purchase quickly and securely using your PayPal balance or linked bank/card accounts without sharing your full financial details with our store.
Safe & Trusted Checkout
Our checkout process is designed to be simple and secure. Security measures include:
- SSL-encrypted checkout pages
- PCI-compliant payment processing
- Secure payment authorization before order processing
- Fraud monitoring handled by payment processors
Your payment information remains protected throughout the transaction.
Order Confirmation
Once your payment is successfully completed:
- You will receive an order confirmation email
- The email includes your order summary and order ID
- This confirmation serves as your receipt and reference for support
Orders move into processing within 2–3 business days after payment confirmation. For delivery timelines, please refer to our Shipping Policy.
Payment Authorization
Payment authorization occurs immediately after an order is placed. This confirms:
- Valid account details
- Sufficient available funds
Orders are not processed or shipped until payment authorization is successfully completed.
Failed Transactions
If a transaction fails, please ensure your PayPal account is active, has sufficient funds, or is linked to a valid payment source. You may also contact PayPal support for issues related to account holds or payment denials.
Currency
All prices on Totedora.shop are listed in United States Dollars (USD).
If you are purchasing from outside the United States, your bank may apply currency conversion rates or additional fees. Totedora is not responsible for third-party charges applied by financial institutions.
Refund Policy
Refunds are processed according to our Return and Refund Policy.
- Refunds are issued to the original payment method
- Refund processing may take up to 10 business days after approval
- Confirmation is sent once the refund is initiated
Refunds via Payment Gateways
Approved refunds are returned to the original payment method used at checkout.
Payment Disputes
If you notice an unfamiliar charge or believe there is an error with a transaction, please contact Totedora support before initiating a chargeback.
We will review the transaction and work toward a fair and timely resolution.
Fraud Prevention Measures
To maintain a secure shopping environment, Totedora may review certain orders for fraud prevention purposes. This may include temporary verification checks before fulfillment.
These measures help protect both customers and the business from unauthorized transactions.
Changes to Payment Policy
Totedora reserves the right to update or modify this Payment Policy at any time due to operational, security, or regulatory changes.
Any updates take effect immediately upon publication. Continued use of the website indicates acceptance of the updated policy.
Contact Information
For any payment related questions, please contact us.