This Privacy Policy explains how Totedora collects, uses, stores, and protects your personal information when you visit our website or interact with our services. By accessing or using our site, you agree to the practices described in this policy.
We value your privacy and are committed to handling personal information responsibly and transparently. Totedora follows applicable data protection standards and takes reasonable steps to safeguard customer information throughout the shopping experience.
Information We Collect
We collect certain personal information to operate our store effectively and provide a smooth shopping experience. The types of information we may collect include:
Contact Information
Your name, email address, phone number, billing address, and shipping address when you place an order, contact us, or interact with our services.
Order Details
Information related to your purchases, including order history and transaction confirmations. Payment details are processed securely by third-party payment providers and are not stored on our servers.
Account Information
If you choose to create an account, we may collect login credentials and basic account preferences associated with your profile.
Shopping Activity
Information about products viewed, added to cart, or purchased to help us understand customer behavior and improve website functionality.
Customer Support Communications
Details you provide when contacting us for support, including emails, messages, and order-related inquiries.
We may also automatically collect technical information such as IP address, browser type, device information, and browsing activity through cookies and similar technologies.
How We Use Your Information
We use collected information for legitimate business purposes, including:
- Processing and fulfilling orders
- Confirming payments and coordinating shipping
- Communicating order updates, service messages, and responses to inquiries
- Improving website performance, layout, and user experience
- Providing accurate customer support
- Preventing fraud, misuse, and unauthorized activity
Your personal information is used strictly in connection with operating and improving Totedora’s services.
Sharing Your Information
Totedora does not sell, rent, or trade your personal information to third parties for marketing purposes.
We may share limited information only in the following cases:
Service Providers
Trusted third-party partners may receive necessary data to perform services such as payment processing, shipping, website hosting, or customer communication.
Legal Requirements
Personal information may be disclosed if required by law, legal process, or to protect the rights, safety, or property of Totedora, our customers, or others.
All third parties are required to handle information securely and only for the specific purpose for which it is shared.
User-Generated Content
Totedora may allow customers to submit reviews, feedback, or comments. Any information shared publicly through these features may be visible to other users. Customers are encouraged not to share sensitive personal information in public areas of the website.
Cookies and Tracking
We use cookies and similar tracking technologies to improve site functionality, analyze traffic, and remember user preferences.
Cookies help us understand how visitors interact with our website and allow certain features to function properly. You can disable cookies through your browser settings; however, some website features may not work as intended.
Data Security
We implement reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, loss, or disclosure.
Security measures include:
- Secure payment processing systems
- Restricted access to personal data
- Regular monitoring of website security
While we take strong precautions, no online system can guarantee absolute security. Information is shared at the user’s discretion.
Your Rights and Choices
You have the right to manage your personal information, including:
Access and Correction
Request access to your personal data or request corrections if information is inaccurate.
Deletion
Request deletion of personal information, subject to legal or operational retention requirements.
Marketing Preferences
Opt out of marketing communications at any time by following unsubscribe instructions or contacting us directly.
Cookie Control
Manage cookie preferences through your browser settings.
To exercise any of these rights, please contact us.
Concerns and Complaints
If you have questions, concerns, or complaints regarding this Privacy Policy or how your data is handled, please contact us directly.
We take privacy matters seriously and aim to respond promptly and responsibly.
International Users
Totedora is based in the United States. By using our website, you understand that your information may be stored or processed within the United States.
We take reasonable steps to ensure that personal data is handled securely regardless of user location.
Data Retention
We retain personal information only for as long as necessary to fulfill business purposes, comply with legal obligations, or resolve disputes.
When information is no longer required, it is securely deleted or anonymized where appropriate.
Changes to This Privacy Policy
Totedora may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Any updates will be posted on this page and will take effect immediately upon publication. Continued use of the website indicates acceptance of the updated policy.
Contact Information
For any privacy related questions or requests, please contact us.
Business Information
Business Name: Totedora
Email: support@totedora.shop
Phone Number: +1 (806) 257-4119
Business Hours: 08:00 AM – 4:00 PM (Monday–Friday) (GMT-05:00)
Business Address: 2912 NW 108th Ave, Doral FL 33172, United States